Last updated: May 17, 2026
Tour Z Palawan is operated by Good Shepherd Voyages Incorporated in Puerto Princesa, Palawan, Philippines. This Privacy Policy explains how we collect, use and protect information from guests, website visitors and booking inquiries.
Information We Collect
We may collect your name, email address, WhatsApp number, hotel or pickup location, tour date, guest count, payment status, booking notes and any details you choose to send through WhatsApp, email, booking forms or our website.
We also use basic website analytics to understand which pages people visit, how they find Tour Z Palawan and how the website performs. Analytics data is used in aggregate and is not used to identify individual travellers.
How We Use Information
We use guest information to answer inquiries, confirm bookings, arrange pickup or meeting points, manage tour capacity, send operational updates, process refunds when applicable, improve our website and maintain guest safety records.
We do not sell guest information.
Booking And Payment Partners
Some bookings may be processed through third-party booking, payment, messaging or analytics services. These providers process information according to their own privacy terms and only receive the information needed to provide their service.
Photos, Wildlife Logs And Citizen Science
Tour Z Palawan may collect non-sensitive field observations from whale shark and dolphin tours, such as sighting dates, sea conditions, wildlife behavior and approximate locations. These field notes support transparency, conservation learning and citizen science. Guest names are not required for public field summaries.
Photos or videos of guests are only used for marketing when permission has been given.
Data Retention
We keep booking and communication records only as long as needed for operations, accounting, safety, customer service and legal requirements.
Your Rights
You may ask us to correct, update or delete personal information where legally possible. You may also ask what information we hold about you.
Contact
For privacy questions, contact:
Tour Z Palawan / Good Shepherd Voyages Incorporated
Email: hello@tourzpalawan.com
WhatsApp: +63 960 309 4195
Puerto Princesa City, Palawan, Philippines